Our Privacy Page and Return Policy
*Last updated: [11/29/2023]*
Plight Designs operates Plightdesigns.com. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
**Information Collection and Use**
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address, and phone number ("Personal Information").
**Log Data**
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
**Communications**
We may use your Personal Information to contact you with newsletters, marketing, or promotional materials. You can opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
**Cookies**
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
**Security**
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
**Changes to This Privacy Policy**
This Privacy Policy is effective as of [11/29/23] and will remain in effect except concerning any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
**Contact Us**
If you have any questions about this Privacy Policy, please contact us at owner@plightdesigns.com.
**30-Day Unopened Return Policy**
Thank you for choosing Plight Designs! We appreciate your business and want to ensure your satisfaction with our products. To that end, we have established the following 30-day unopened return policy. Please take a moment to familiarize yourself with the terms outlined below:
**Returns Eligibility:**
1. This return policy is applicable to products purchased directly from [Your Company Name] or our authorized retailers.
2. Only unopened and unused products in their original packaging are eligible for return.
**Initiating a Return:**
1. To initiate a return, please contact our customer service within 30 days of the original purchase date. You can reach us at owner@plightdesigns.com.
2. Provide your order number, the name of the product you wish to return, and the reason for the return.
3. Our customer service team will guide you through the return process and provide you with a Return Authorization (RA) number.
**Return Conditions:**
1. The product must be returned in its original, unopened packaging, including all accessories, manuals, and documentation.
2. The return shipment must include the provided RA number prominently on the package.
3. The customer is responsible for all return shipping costs unless the return is due to an error on our part or a defective product.
**Refund Process:**
1. Once we receive the returned product and verify its eligibility, we will process the refund within 30 business days.
2. Refunds will be issued to the original payment method used for the purchase.
3. Please note that shipping and handling fees are non-refundable.
**Exclusions:**
1. This return policy does not cover products damaged due to misuse, neglect, or any other reason beyond normal wear and tear.
2. Personalized or custom-made products are not eligible for return unless they are defective or damaged upon receipt.
**Contact Information:**
For any questions or concerns regarding our return policy, please contact our customer service at owner@plightdesigns.com.
Thank you for your understanding and cooperation. We strive to provide you with high-quality products and exceptional customer service.
Sincerely,
Plight Designs
Bloomington, IN
owner@plightdesigns.com