Return Policy

**30-Day Unopened Return Policy**

Thank you for choosing Plight Designs! We appreciate your business and want to ensure your satisfaction with our products. To that end, we have established the following 30-day unopened return policy. Please take a moment to familiarize yourself with the terms outlined below:

**Returns Eligibility:**
1. This return policy is applicable to products purchased directly from [Your Company Name] or our authorized retailers.
2. Only unopened and unused products in their original packaging are eligible for return.

**Initiating a Return:**
1. To initiate a return, please contact our customer service within 30 days of the original purchase date. You can reach us at owner@plightdesigns.com.
2. Provide your order number, the name of the product you wish to return, and the reason for the return.
3. Our customer service team will guide you through the return process and provide you with a Return Authorization (RA) number.

**Return Conditions:**
1. The product must be returned in its original, unopened packaging, including all accessories, manuals, and documentation.
2. The return shipment must include the provided RA number prominently on the package.
3. The customer is responsible for all return shipping costs unless the return is due to an error on our part or a defective product.

**Refund Process:**
1. Once we receive the returned product and verify its eligibility, we will process the refund within 30 business days.
2. Refunds will be issued to the original payment method used for the purchase.
3. Please note that shipping and handling fees are non-refundable.

**Exclusions:**
1. This return policy does not cover products damaged due to misuse, neglect, or any other reason beyond normal wear and tear.
2. Personalized or custom-made products are not eligible for return unless they are defective or damaged upon receipt.

**Contact Information:**
For any questions or concerns regarding our return policy, please contact our customer service at owner@plightdesigns.com.

Thank you for your understanding and cooperation. We strive to provide you with high-quality products and exceptional customer service.

Sincerely,

Plight Designs

Bloomington, IN

owner@plightdesigns.com